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So I just got a replacement card from HSBC, right? After they were unable to figure out where I lived despite my going into the branch and filling out a change of address form.

I am looking at my card right now, the one I just got, oh, maybe last week.

It says it starts in February, right? 02/09. This is good as it's when I got the card.

Expiration date? 01/09.

I mean, REALLY. It's like the stamp with the upside down airplane in it. How did they do this?

And I call the customer service agent, whose name is Nicole like mine is Prathima, and tell her about this, and she says, "Yes, your card has expired, we will need to send you a new one."

THIS IS THE NEW ONE YOU IDIOT! AAARGH!

Anyway, I'm off to Pilates. The real mystery is how I managed to use this to pay for anything because I sure have. Unfortunately I won't be able to pick it up any time soon because I don't have any photo ID what with my passport being off at the US Embassy. But here's where HSBC is going to help me - they won't be sending out the card with the correct dates on it for two weeks. WOOO.

Awww! Bless!

Comments

( 9 comments — Leave a comment )
(Deleted comment)
webcowgirl
Mar. 5th, 2009 12:51 pm (UTC)
Your week has been really wretched, but if it comes in threes you ought to be at an end, in which case it's time to buy a lottery ticket.

Edited at 2009-03-05 12:51 pm (UTC)
ciphergoth
Mar. 5th, 2009 12:42 pm (UTC)
WOW! Before you destroy the card, take a photo!

(and, security tip, if you want to hide anything on the card in a photo editor, use an opaque black rectangle, not anything more fancy)
jhg
Mar. 5th, 2009 03:42 pm (UTC)
Hmm? Like what? Care to explain that one?
wechsler
Mar. 5th, 2009 04:08 pm (UTC)
webcowgirl
Mar. 5th, 2009 04:09 pm (UTC)
What, like cutting it out and replacing it with nothing?

Anyway, I don't have photo editing software, I have MSPaint.
webcowgirl
Mar. 5th, 2009 04:10 pm (UTC)
What's funny is that I felt like by even mentioning I was with HSBC, I'd compromised my security rather a lot, but I think they deserve a drubbing for being so stunningly crap.
severe_delays
Mar. 5th, 2009 01:16 pm (UTC)
Just frame the card and display it. That's beyond special!
wechsler
Mar. 5th, 2009 04:03 pm (UTC)
Barney suggests that the card expires in 2109.
sw33tf00l
Mar. 5th, 2009 04:59 pm (UTC)
How strange, while HSBC, who I have my credit card with are not the greatest of banks, I've never had something this bizzare!

( 9 comments — Leave a comment )

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